Domain & DNS
Cloudflare: Grant Domain Access
How to add us as a team member in your Cloudflare account so we can manage your domain’s DNS settings. This takes about 5 minutes and only needs to be done once.
Before you start
- A Cloudflare account with login credentials
- Your domain already added to Cloudflare
- Our email address (we’ll provide this to you)
Steps
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Sign in to the Cloudflare dashboard
Go to
dash.cloudflare.comand sign in with your Cloudflare email and password. If you have two-factor authentication enabled, you’ll need your authentication app or backup codes as well.Tip: If you’re not sure whether you have a Cloudflare account, check your email for past messages from Cloudflare. Someone (possibly a previous web developer) may have set it up for you. -
Go to the account-level Members page
After signing in, look at the left sidebar. At the very top, you’ll see your account name. Click on Manage Account in the sidebar, then click Members. This takes you to the page where you can manage who has access to your Cloudflare account.
If you don’t see Manage Account, you may be viewing a specific domain. Click on your account name or the Cloudflare logo in the top-left to go back to the account level first.
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Click Invite
On the Members page, click the Invite button. This opens a form where you can add a new team member to your account.
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Enter our email address
In the email field, type or paste the email address we provided. Make sure there are no extra spaces before or after the address.
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Select the right role
Cloudflare will ask you to assign a role. Select Administrator if you’d like us to have full access to manage your domain’s settings. If you prefer to limit access, select DNS Administrator, which gives us permission to manage DNS records only.
If you’re unsure which role to pick, Administrator is the simplest option and the one we recommend. We’ll only make changes related to your website project.
Tip: You can change or remove our access at any time from this same Members page. -
Send the invitation
Click Invite to send the invitation. We’ll receive an email from Cloudflare and will accept the invitation on our end. Once we’ve accepted, you’ll see our account listed on the Members page with the role you selected.
If you’d rather update DNS records yourself instead of inviting us, that works too. Just let us know and we’ll send you the exact records to add. You can add them on the DNS page for your domain in the Cloudflare dashboard.
Common Issues
I don’t see the Members or Manage Account option
The Members page is an
account-level setting, not a domain-level setting. If you’re looking at a
specific domain’s dashboard, click the Cloudflare logo (or your account
name) in the top-left corner to go back to the main account view. From there,
look for Manage Account in the left sidebar. If the option
still doesn’t appear, your account may be on Cloudflare’s free plan,
which supports inviting members. Try navigating directly to
dash.cloudflare.com/?to=/:account/members.
The invitation wasn’t received on our end
Cloudflare invitation emails can sometimes be delayed or filtered by spam. Ask us to check our spam folder. If the email still hasn’t arrived after 15 minutes, try removing the pending invitation from the Members page and sending a new one. Make sure the email address matches exactly what we provided.
I’m not sure which role to select
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